Your First Visit

What To Expect On Your First Visit

We are happy to accept new patients to our Markham dental office. From the moment you enter our office, we want you to feel comfortable. Read these FAQs to learn what to expect.

• What will happen during my first visit?

  Please arrive about 10 minutes early on your first visit. This will help you have time to fill out our new patient forms. Alternatively, you can download our Patient Registration and Medical History forms below, fill them out, and send them to us in advance or bring them along with you to your appointment.

  You'll then be able to relax comfortably in our reception area where you'll find reading materials, digital entertainment, a children's play area, and specialty coffees.

  Expect your first appointment to last approximately 90 minutes. Your dentist will usually begin by discussing your oral health needs and the information you provided on your Medical and Dental History forms, then will proceed to thoroughly examine your teeth and gums. Based on the exam and your dental health needs, your dentist will develop a long-term dental treatment plan customized for you.
  
  Your examination should include a comprehensive inspection of your gums, teeth, bite, and jaw, as well as an oral cancer screening, and a full mouth series of x-rays and photos.
  
  Your dentist and hygienist will answer any questions you may have about your dental health and treatment options throughout the appointment

• What amenities does your office feature?
  For a full list of amenities click here.
  

  • Convenient location
  • Free on-site parking
  • Children's play area
  • Multiple appointment bookings for families
  • Automated or phone appointment reminder
  • Emergency appointments accepted
• How can I book an appointment?

  Please call our office during our regular business hours and we can schedule an appointment for you. You can also use our online email form to request an appointment time and our team will get back to you to confirm. If you like, you can also book your next appointment while you're here at our office.

  If you experience a dental emergency, please call us right away and we'll try to make room in our schedule to see you.

• How do I cancel or reschedule an appointment?

  We ask that you please phone or visit us in person rather than emailing if you need to cancel or reschedule an appointment. We would also appreciate it if you could let us know as soon as possible, that way we can offer that time to another patient.

• Do you offer appointment reminders?

  Yes! You will receive automated reminders from us before your appointment, either by phone or email. If you must cancel or reschedule, please call us as soon as possible to let us know.

• Does Hunter Dental offer direct insurance billing?

  We are a non-assignment office and payment will need to be made at the time of treatment. We will happily assist you with your insurance claim paperwork and if you have any questions about your insurance coverage, let us know. We will do our best to help you.

  On your first appointment, please bring the following information with you so we can complete the insurance forms:

  • The name of your insurance company
  • The policy/ID number
  • Group plan/employer
  • Name of the policyholder
  • Date of birth of the policyholder
• Does Hunter Dental offer payment plans?

  Yes, we offer payment plan options to help our patients receive the care they need on a budget they can afford. Our treatment coordinator will discuss the cost of treatment and payments in advance to help you decide on the best decision for your unique needs.

*Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office. A member of our team will be able to assist you with the completion of this form if you need some assistance.